Take a step in direction of bettering the client expertise


The Philippines, the third largest contact heart outsourcing vacation spot, is making ready to host the eleventh Contact Middle.th Version of the World CX Summit hosted by Trescon. This premier buyer expertise occasion brings collectively main CX professionals and specialists to assist companies and types ship seamless buyer expertise journeys utilizing the newest tendencies and applied sciences that dominate the market.

Having efficiently hosted over 15,000 CX thought leaders, innovators, specialists and key stakeholders in over 10 editions, the World CX Summit has established itself because the premier knowledge-sharing platform for sharing actionable insights on the newest tendencies and applied sciences to ship memorable buyer experiences. At this occasion, attendees will take part in insightful classes, hear partaking keynotes, and discover inspiration from profitable use circumstances to remodel their CX technique.

11 o’clockth The worldwide version of the World CX Summit will enable attendees to witness the convergence of cutting-edge know-how and buyer insights whereas specializing in key matters equivalent to how one can scale the client expertise, pioneering personalization at scale, and cracking the code for CX ROI. Fostering a spirit of information sharing and innovation, the occasion fosters networking alternatives and builds impactful relationships.

Speed up adoption of the newest know-how and optimize your buyer expertise technique.

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Distinguished audio system attending the occasion embrace:

  • Venn Jude Francisco, Chief Expertise Officer, Metro Pacific Tollways Company, Philippines
  • Sam Tolentino, Assistant Vice President – ​​Consumer Engagement & Options Group, Union Financial institution, Philippines
  • Melody Lim, Head of Buyer Expertise, Aboitiz Energy Philippines
  • Hazel Montano-Samora, Head of CX Design, AIA Philippines, Philippines
  • Godfrey Santos, Assistant Vice President of Buyer Expertise, PETNET Inc.
  • Tara Cabullo, Head of Buyer and Funding Digital Expertise, GCash, Philippines
  • Samuel Powell, CEO, HMR Philippines, Philippines
  • Warren Ilustre, Head of Buyer Expertise, East West Financial institution, Philippines
  • Dan Ramirez, SVP and Head of Transformation, ING, Philippines
  • Jonas R. De Los Reyes, First Vice President, Head of Digital Advertising and Omnichannel Division, Metrobank and Belief Firm (Metrobank), Philippines

Trescon Group CEO Naveen Bharadwaj expressed his pleasure in regards to the upcoming occasion, saying, “The enlargement of the Philippines’ CX market and financial progress has made it a great option to host the newest version of the World CX Summit.” We’re dedicated to supporting the continued digital transformation of the market by embracing the missions and necessities of native authorities and company stakeholders and facilitating adoption by the world’s main answer and repair suppliers. “

Commenting on his participation within the summit, Ben Jude Francisco, one of many key audio system, stated, “The World CX Summit offers a platform that fosters much-needed collaboration that may be anticipated to drive significant innovation in buyer expertise throughout geographies.”

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Sam Tolentino, Union Financial institution’s AVP Consumer Engagement & Options Group, expressed his pleasure in regards to the summit, saying, “The World CX Summit will play a pivotal position in elevating CX within the area past world requirements.”

About Toraycon

Trescon is a pioneer within the world enterprise occasions and companies house, driving adoption of rising applied sciences whereas selling sustainability and inclusive management. Summits, expos and conferences create actual financial impression by connecting and empowering key stakeholders, together with authorities businesses, regulators, companies and firms. With a group of over 250 staff in places of work in six international locations, Trescon has helped purchasers obtain exponential progress, speed up market entry and construct worthwhile partnerships.

For extra data on Trescon, please go to www.tresconglobal.com.

Trescon is happy to announce a brand new mega-technology present known as Digital Acceleration and Transformation Expo (DATE) which can be held in Delhi in November 2023 and Jakarta in 2024. For extra data on DATE, please go to: www.datewithtech.com

For media inquiries, please contact:

Nupur Aswani

Head of Media, PR and Company Communications, Trescon

+91 95559 15156 | (e-mail is protected)

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